Privacy and cookies

Introduction

Ball PLC and its associated companies (hereinafter together referred to as "Ball", "we", "us" or "our") respect your personal privacy. We value the confidentiality of the information which you provide when you visit and/or register as a 'user' on our websites or other online facilities and are committed to complying with applicable data protection and privacy laws.

If you do submit personal information via our websites, we will collect, use and disclose your personal information in a manner consistent with the laws of the countries in which we do business. The purpose of this policy is to enable you to understand how we do this and to assist you to make informed decisions where you might provide us with personal information.

You can also be assured that we will only use your information to provide you with updates about Ball products, services and materials that you have indicated you are interested in receiving.

Before providing us with any personal information you are required to read this policy carefully and to confirm that you have done so and consent to the use of your information in accordance with this policy. By using our websites, you will signify your continued agreement to this policy and consent to the collection and use of your information as described in this policy. If you do not agree with any term in this policy, please cease to use our websites immediately.

Cookies

A cookie is a piece of text which asks permission to be placed on your computer's hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file.

A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We have included a full list of the cookies used on Ball.com below (cookies used by this site), along with a definition of what the cookie is used for.

Consent to use of cookies

These cookies collect information about how visitors use the site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information which identifies a visitor and Ball will not use cookies to collect personally identifiable information about you. All information is aggregated and therefore anonymous. They are only used to improve how this site works. By using Ball.com you agree that we can place these types of cookies on your device.

How to control and delete cookies

We know that people have concerns about cookies, but we believe that the benefit that you and Ball gain from their proper use is worthwhile.

You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by Ball.com, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The Help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.

Use of information and Data Protection

Ball is committed to the online privacy of all its users. This policy statement is designed to give a clear explanation of Ball's data processing practices. The Data Protection Directive 95/46/EC ("the Directive"), which has been implemented by most countries in the European Union, safeguards the privacy of an individual's personal details. Although the Directive is applicable only to countries within the European Union, Ball has adopted its principles as the basis for its worldwide best practice data protection policy and those principles are reflected in this policy. We are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner.

We collect and record your personal information (which may include your name, e-mail address, mailing address, phone and fax numbers) only with your knowledge and consent - which will be required to be given before you provide personal information to us. This will typically be when you make enquiries, use services, register for information or services, or respond to our communications.

We will use your personal information only in ways that are compatible with the purposes for which it was provided/collected and as authorized by you. We will use your personal information for our internal business purposes including (for example only) improving our websites and operations, for fulfilling orders or requests, for administrative purposes and in order to comply with any law or court order.

As stated above, we will not send you marketing e-mails unless you have consented to receive them.

We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.

Your rights

Ball is required to comply with the provisions of the Data Protection Act 1988. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

Disclosure of data

We may need to disclose your personal information to our suppliers, agents and subcontractors where, for example, this is necessary for fulfilling orders or requests or for complying with our other obligations. Where personal data is disclosed outside Ball, we will where necessary place appropriate restrictions on the ability of the third parties concerned to use and disclose the personal data and will require such third parties to adhere to similar data privacy rules as Ball.

Transfer of data

Personal data will only be transferred between Ball locations or between Ball locations and third party locations if adequate protection (being that which meets the requirements of the Directive) of personal data can be reasonably assumed at the locations concerned. Where we are required to do so, we will implement appropriate contracts to ensure the privacy of your personal details.

Security

We will take reasonable precautions to protect personal information in our possession from loss, misuse and unauthorized access, disclosure, alteration and destruction. You should be aware, however, that communications over the Internet (which includes e-mails to Ball and registering as a user on our websites) are not secure unless they have been encrypted and we do not accept any responsibility for any errors or omissions which arise from circumstances outside our reasonable control.

You are responsible for all use of Ball's websites made using your username and password, whether or not the use is made by you or another party using the relevant username and password. You are also responsible for protecting and securing the confidentiality of your username and password from unauthorised use; if you believe there has been a breach of security of your username or password, you should contact us by telephone at +44 (0)20 7227 4100 or by post to Corporate Communications, Ball PLC, 4 Millbank, London SW1P 3XR, United Kingdom. Ball is not obliged to verify the identity or authorisation of any person using its websites where such use is made via a username and password.

Links to/from other sites

Our website may contain links to other websites that are operated by third parties. Other websites may also reference or link to our website. We are not responsible for the privacy practices or the content of those other websites.

Updating and obtaining a copy of your personal information

If you have any questions about this policy, if you would like to obtain a copy of the personal information which we hold about you (for which we may charge a small fee of not more than £10), or if you would like to check, correct, update or delete your personal information, please contact us by telephone at +44 (0)20 7227 4100 or by post to Corporate Communications, Ball PLC, 4 Millbank, London SW1P 3XR, United Kingdom.

Policy changes

Ball reserves the right to amend or modify this policy at any time, whether or not in response to changes in applicable data protection and privacy laws. We therefore encourage you to check this policy periodically or when you notice new features on our website. Your continued use of this website following the posting of changes to this policy will indicate your acceptance of these changes.

Enquiries

Any questions or concerns which you may have regarding this policy should be directed to us by telephone at +44 (0)20 7227 4100 or by post to Corporate Communications, Ball PLC, 4 Millbank, London SW1P 3XR, United Kingdom. We will investigate and attempt to resolve any complaints regarding use and disclosure of personal information in accordance with this policy.

Cookies used by this website

This is a list of the main cookies set by the Ball website, and what each is used for:

Third party cookies

Ball.com uses the following suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing.